Effective Date: 01-15-2025
At Unique Upholstery, Carpet & Rug Cleaning (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Information: Name, email address, phone number, address, and other contact details you provide when you request a quote, schedule a service, or contact us.
- Payment Information: If you make a payment, we may collect payment card details and billing information. Payments are processed securely through third-party providers.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
- Cookies: We may use cookies and similar tracking technologies to enhance your experience and analyze website usage.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our cleaning services
- Respond to your inquiries and requests
- Process payments and send invoices
- Improve our website and services
- Send you updates, promotions, or service-related communications (you can opt out at any time)
- Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., payment processors, scheduling platforms) and are required to protect your information.
- Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities or legal representatives.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices
You may:
- Opt out of marketing emails by following the unsubscribe link in our communications
- Request access to, correction, or deletion of your personal information by contacting us
6. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Unique Upholstery, Carpet & Rug Cleaning
501 Bach Street, Northbrook, IL 60062
info@uniquecarpetcleaning.com
847-459-1600
